Legal page image

Complaints


IF YOU HAVE A COMPLAINT

Please let us know and we will do our best to resolve your issue without delay. A copy of our Client Complaint Guide is provided below to help you understand how we will address your issue and the timescale for the process.

If you are unhappy with how your complaint has been dealt with, you may be able to refer your complaint to the Financial Ombudsman Service (FOS). Their website is www.financial-ombudsman.org.uk.

Download a PDF copy of our CLIENT COMPLAINT GUIDE

If you have any queries or concerns during our complaint investigation, please contact our Head of Complaints, Tara Price, by telephone 01454 800848,
by email tara.price@ntegrity.co.uk
or by writing to:

Tara Price
Head of Complaints
Ntegrity Insurance Solutions Limited
The Stone Barn
Hambrook Business Park
177 Old Gloucester Road
Hambrook
Bristol
BS16 1QR

Complaints


IF YOU HAVE A COMPLAINT

Please let us know and we will do our best to resolve your issue without delay. A copy of our Client Complaint Guide is provided below to help you understand how we will address your issue and the timescale for the process.

If you are unhappy with how your complaint has been dealt with, you may be able to refer your complaint to the Financial Ombudsman Service (FOS). Their website is www.financial-ombudsman.org.uk.

Download a PDF copy of our CLIENT COMPLAINT GUIDE

If you have any queries or concerns during our complaint investigation, please contact our Head of Complaints, Tara Price, by telephone 01454 800848,
by email tara.price@ntegrity.co.uk
or by writing to:

Tara Price
Head of Complaints
Ntegrity Insurance Solutions Limited
The Stone Barn
Hambrook Business Park
177 Old Gloucester Road
Hambrook
Bristol
BS16 1QR